QuickBooks PS032 Error: What It Means and How to Fix It

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QuickBooks Error PS032 Business
Jan 27, 2025

Processing the payroll for the companies is quite an exhausting task as it requires a lot of manual effort and dedication. QuickBooks provides its users with the payroll service, which computes the payroll according to the latest tax returns. But, sometimes, while performing this operation, the users might confront QuickBooks Error PS032. When the issue occurs, it started flashing the error message on the screen indicating “QuickBooks can’t read your payroll setup files. Note the message number (at the beginning of this message) and click Help for troubleshooting tips to resolve this problem.” Most users might see this issue while using the expired payroll or QuickBooks Desktop subscription.

error PS032

Unfortunately, QuickBooks Error Code PS032 might cause a delay in processing payroll, which might be problematic for organizations. So, to get rid of this issue, you must use the troubleshooting solutions described in this post. Thus, it will help you use the payroll service seamlessly.

Thinking about how to get rid of the complicated QuickBooks Error PS032 without having any proper tech experience? Get in touch with our QB professionals by dialling +1-866-408-0444 and solve the issue quickly without causing any further delays.

Exploring the Causes of QuickBooks Error Message PS032

Being a QuickBooks user, confronting payroll updating errors such as QuickBooks Error Code PS032 isn’t a big deal. But the main issue is understanding the possible root causes that might be responsible for this issue. Here, we have mention all those possible factors affecting the issue to resolve them in a timely manner.

  • Problems at the end of the network connection are one reason that prevents users from getting the latest QuickBooks Payroll updates.
  • Sometimes, the issue may arise when the users mentioned incorrect billing details when purchasing the QuickBooks Payroll subscription.
  • Working on the obsolete version of the payroll tax table subscription might prevent the users from installing the payroll updates.
  • In other cases, the issue may arise while working on a corrupt or damaged company file.
  • Accessing the outdated QuickBooks Desktop application might create problems while getting the updates.

Read More- QuickBooks Cannot Communicate with the Company File?

How to Identify QuickBooks Payroll Error PS032?

When you see the QucikBooks Payroll Error PS032, the users may experience the following signs and symptoms.

  • The continuous freezing of the QuickBooks Desktop application is observed upon the arrival of the QuickBooks Error PS032.
  • In other instances, this issue might cause trouble while updating the payroll to the latest tax table.
  • You may get a notification or alert message regarding the QuickBooks payroll update error.
  • The Windows operating system may also begin to freeze or crash when you try to install the latest QuickBooks payroll update.

Preventive Measures You Must Apply Before Resolving QuickBooks Error Code PS032

Users must consider the following before they step towards fixing QuickBooks Error Code PS032.

  • The users must require an active and good internet connection to get the seamless QuickBooks payroll updates.
  • Secondly, the users must keep in mind that they have generated the backup of the company file so that their data won’t get hampered.
  • An updated or active payroll subscription is pretty much important to get the latest QuickBooks payroll updates.
  • Last but not least, you must ensure that the settings of Windows Firewall are configured accurately.

Resolve QuickBooks Error PS032 with These Quick Steps

Here, we have provided the top-recommended solutions that will help you resolve QuickBooks Error PS032. Thus, it will will help you in dealing the payroll error.

1: Turning Off UAC For the Current Session Temporarily

Switching off the User Account Control temporarily might help the users in resolving the QuickBooks Error Code PS032 issue. Below, we have illustrated the stepwise instructions to accomplish the task.

  • Before moving forward, you must ensure that you exit from the QuickBooks application if it’s already open.
  • Afterwards, you must right-click on the QuickBooks icon present in the desktop window.
  • Thereon, move ahead towards the Start menu and, from there, switch to All Programs.
  • Furthermore, the users must right-click on the QuickBooks icon to choose the highlighted Run As Administrator tab from the available list of options.
  • Then after this, you will receive a pop-up message on the screen to ask whether you give program the access to make the necessary modifications and then hit the Yes tab.
  • With this, you will discover that the program will open up on your screen. Thus, it will disable the UAC session temporarily.
  • At last, try opening the QuickBooks application and try to get the updates to see if the issue still persists.

2: Investigating the Payroll Subscription You Are Presently Using

The users must ensure that they are accessing the reliable and updated QuickBooks Payroll subscription to run the payroll smoothly.

  • Primarily, open the QuickBooks application and, from there, browse to the Employees > My Payroll Service option.
My Payroll Service option
  • After that, click on the Manage Service Key and then cross-verify that the Service Name as well as the Status mentioned is correct. Besides this, it is necessary to verify that the Status you see is Active.
  • Next, tap on the Edit menu and cross-verify that the Service Key number you enter is correct.
  • Furthermore, tap on the Next button and ensure that the checkbox of Open Payroll Setup remains unmarked.
  • Later on, hit the Finish tab and then download the complete payroll update on your device.

3: Perform the Investigation of Bill Information Entered

It is necessary that the users must entered the correct billing details while purchasing the QuickBooks product. However, if the details you added is missing or not updated then you might confront QuickBooks Payroll Error PS032. Therefore, to fix the issue it is essential to check that the billing details you added is correct by performing the instructions given below.

  • In the beginning, you must access the QuickBooks application and then hit the F2 key to open up the Product Information window.
  • Now, from the Product Information window, take a note of the License Number.
  • Next, if you discover that any details are missing from the Billing Information then it is your responsibility to update them right away.
  • Conclude the entire process by opening the QuickBooks application and verifying the exact Status of the error.

4: Modifying the Name of Your CPS Folder

The following are the steps that you need to undertake to address the QuickBooks Payroll Update Error PS032.

  • In the first place, launch the File Explorer on your computer using the shortcut keys i.e, Windows + E keys together.
  • From the new window, switch to “This PC” option and then click on the Local Disk C option.
  • Afterwards, you must start running the Program Files (X 86) and then open the Intuit folder.
  • Now, you are supposed to access the QuickBooks Desktop folder that tallies with the version on which you are presently working.
  • Moving on, switch to the Components tab, followed by the Payroll Folder.
  • Next, right-click on the CPS folder and hit the Rename option from the extended list of options. Herein, you must mention a new folder name according to their preference. Later on, hit the Enter key for changing the name.

5: Start Running the Quick Fix My Program Tool Via QuickBooks Tool Hub

For running the Quick Fix My Program through the QuickBooks Tool Hub, you must carry on with the instructions given below.

  • Primarily, download the QuickBooks Tool Hub from the Intuit website and from there click on the Download button.
  • With this, it will instantly started downloading the QuickBooks Tool Hub on the device and wait for the process to get complete.
  • Soon after this, you must follow the instructions on the screen to complete the installation process. Later on, you must mark the checkbox beside the “I Agree” option to confirm the Terms and Conditions.”
  • Now when you are done applying the above steps, double-tap on the QuickBooks Tool Hub icon to open it on your PC.
  • From its dashboard, you are supposed to proceed towards the Program Problems tab and then the Quick Fix My Program.
  • After winding up with the above steps, began using the QuickBooks desktop application. Then, open the data file to see if the issue still persists.

6: Get the Most Updated Version of the Payroll Tax Table On Your Workstation

For computing the payroll accurately, it is important for the users to install the updated version of the payroll tax table with the help of the following steps.

  • Initially, you must download the latest version of the payroll tax table files and then began resorting lists to users.
  • After this, try to close and then open the QuickBooks application once again on the device. Then, you must hit the Windows + R keys together to bring up the Run Command window on the screen.
  • Finally, within the search console, the users must include “Update the payroll tax table” and then proceed ahead with the online instructions to complete the process.

Concluding This Post !!

So, here we arrive at the end of this post and hope that the solutions provided ahead is worth reading in addressing the QuickBooks Error PS032. If the methods provided above won’t help you eliminate the issue then communicate with our QB professionals at +1-866-408-0444 for quick relief.

Frequently Asked Questions (FAQ’s)

QuickBooks Error PS032 might prevent users from getting the latest payroll update and lead to delays in processing payroll-related tasks. It might also create problems for users in creating employees’ paychecks in a timely manner.

Yes, you can prevent the QuickBooks Error Code PS032 from occurring by validating the payroll subscription, using the updated billing details, and a good internet network connection.

Yes, you can prevent data loss or damage with Error PS032 QuickBooks by generating a backup of the company file. Once you create the backup, it prepares a duplicate copy, which you can use if the original one is affected.

Whenever users face issues while installing the latest QuickBooks Payroll updates, the following error codes will be seen: Error PS038, PS077, PS036, and other PSXXX series of errors.

You must implement the following steps to get the payroll settings in QuickBooks Desktop.
1. First of all, launch the QuickBooks Desktop data file and log in with the proper admin rights.
2. Thereon, navigate to Edit > Preferences and then go with the Payroll & Employees option.
3. Afterwards, go to the Company Preferences tab and verify that the QuickBooks Desktop Payroll feature is fixed to Full Payroll.