QuickBooks Error H202: Fixing the Multi-User Mode Issue

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QuickBooks Error H202-Fixing the Multi-User Mode Issue Accounting
May 03, 2024


With the advancement of technology, users prefer to work remotely rather than visit the office in a hectic schedule. Considering this, QuickBooks implements the multi-user mode that enables users to work simultaneously from different locations anywhere across the globe. Surprisingly, users find themselves stuck with the QuickBooks Error H202 while accessing the multi-user mode. When this error appears, it also comes up with a warning alert that states, “This company file is on another computer, and QuickBooks needs some help connecting.” If you, too, are experiencing the same issue, stick to this post and find the quick rectification methods to get it fixed.

Are you running out of time and looking for the immediate help to rectify QuickBooks Error H202? Worry not and connect with our dedicated QB professionals at 1-877-752-9120 and find the right ways to address the issue quickly.


Thinking What Drags You Towards the Multi-User Error H202 in QuickBooks

If you are looking for the factors that force Multi-user error H202 in QuickBooks to emerge on the computer screen, then this is the place you are searching for. Here, we have listed all the possible root causes that might give rise to this issue. Let’s understand about this in detail to get a better picture in your mind.

  • Windows access permissions is required to shared the company file in multi-user environment. But, if you don’t have that enough permissions then it might prevents you from accessing the company file in multi-user environment.
  • Another factor that might encourage the QuickBooks Error Code H202 to happen is the improper configuration of the hosting settings.
  • Sometimes, the users might discover QuickBooks Error H202 on their screen when the services such as QuickBooksDBXX or QBCFMonitorService are not running properly on your workstation.
  • In other cases, the multi-user mode error might take place when the IP address of the host or server computer is not traced by the QuickBooks.
  • You might end up with this issue when certain security programs installed in your device like Firewall or antivirus software is creating problems while working in multi-user mode.

Warning Alerts You May Observe When the QuickBooks Error Code H202 Arises

It gets much more convenient for the users to rectify the QuickBooks Error Code H202 if they come to know about the signs and symptoms associated with the error. So, let’s gather detailed information about them by reading the pointers below.

  • Prevents the users from switching to multi-user mode, which stops you from running the company file remotely.
  • Continuous freezing or crashing of the QuickBooks application is experienced when the error arrives.
  • In some cases, the users might discover that ever after making several attempts they fails launch the data file on a local computer.
  • You might observe that the Windows operating system began to freeze or crash at regular intervals.

Exploring the Top Suggested Expert’s Solutions to Rectify Error H202 in QuickBooks

Once you have gone through the causes, signs and symptoms promoting the Error H202 in QuickBooks, let’s find the best ways to fix it. Herein, we have described all the solutions that will help you resume working in multi-user environment by resolving the issue asap. But, before going ahead, check that you are ready with the backup of the company file data, tested the internet speed, and keeping the software up-to-date.

1: Start Installing the Updated QBDBMgrN On Your Host Computer

Before you get the latest updates of the QuickBooks Database Server Manager, the users must run the Tool Hub on the server. For that, it is necessary to perform the basic steps as given below.

  • Get ready with the up-to-date version of the QuickBooks Tool Hub downloaded right from the Intuit website.
  • When you are done with it, browse to the download section, start looking for the QuickBooksToolHub.exe file and proceed running the file.
  • After this, you simply need to complete the installation part with the help of the directions given on the screen.
  • Once you have successfully installed the Tool Hub, open it on your computer.
  • Now, from the dashboard of QuickBooks Tool Hub, you must jump to the Network Issues tab followed by the QuickBooks Database Server Manager. Then, after this, if the QBDBMgrN is not previously installed then you might be advised to get it installed first.
  • Next, within the QBDBMgrN applications, hit the Start Scan when you spot your company file folder.
  • Instantly after this, you will notice that the QBDBMgrN will immediately start configuring the firewalls permissions on its own. Then, hold for a couple of minutes unless the scanning part is over and tap the Close tab.
  • In the end, launch the QuickBooks application on every workstation which is suffering from the QuickBooks Error Code H202. Later on, proceed to the File menu, from there Switch to Multi-User Mode. On the other side, if you are accessing the server computer as a workstation, you must start checking for the same.

2: Let’s Begin Checking the QuickBooks Services Running on the Server Computer

In order to ensure that the QuickBooks services like QBCFMonitorService and QuickBooksDBXX are running properly on the workstation, you must perform the steps outlined below.

  • Browse to your server computer, and over there, launch the Start menu to open the Run window.
  • When you are on the Run window, insert “services.msc” in the required text field and click the OK tab to bring up the Services window.
  • After reaching the Services window, start searching for the QuickBooksDBXX and then double-tap on it.
  • Soon after this, you must opt for the Automatic option as the Startup Type.
  • Now, you must ascertain that the Service Status is set either as Running or Started. If you find that it is not set any of these, then pick the Start option.
  • Then, you are supposed to switch to the Recovery tab and pick Restart the Service amongst the following options i.e, First Failure, Second Failure and Subsequent Failure.
  • Subsequently, the users are required to hit the Apply option to bring the changes to the effect.
  • Conclude the entire process by resuming the same steps for the QBCFMonitorService and verifying if the issue is resolved.

3: Modify the Settings of Your Windows Firewall

Providing the proper access permissions to run the Windows Firewall will help you access the file in multi-user mode. Therefore, to verify the firewall settings are correct, follow the steps outlined below.

Establishing the Firewall Port As Exception

  • In the first place, you must open up the Start menu and then switch to the Windows Firewall.
  • After that, from the Firewall screen, the users must opt for the Advanced Settings tab.
  • You are supposed to right-click on the Inbound Rules and simply
Executable FilesLocation
AutoBackup.ExeC: >> Program Files >> Intuit >> QUICKBOOKS YEAR
Dbmlsync.exeC: >> Program Files >> Intuit >> QUICKBOOKS YEAR
DBManagerExe.exeC: >> Program Files >> Intuit >> QUICKBOOKS YEAR
FileManagement.exeC: >> Program Files >> Intuit >> QUICKBOOKS YEAR
FileMovementExe.exeC: >> Program Files >> Intuit >> QUICKBOOKS YEAR
QuickBooksMessaging.exeC: >> Program Files >> Intuit >> QUICKBOOKS YEAR
QBW32.exeC: >> Program Files >> Intuit >> QUICKBOOKS YEAR
QBDBMgrN.exeC: >> Program Files >> Intuit >> QUICKBOOKS YEAR
QBServerUtilityMgrN.exeC: >> Program Files >> Common Files >> Intuit >> QuickBooks
QBCFMonitorService.exeC: >> Program Files >> Common Files >> Intuit >> QuickBooks
QBLaunch.exeC: >> Program Files >> Common Files >> Intuit >> QuickBooks
QBUpdate.exeC: >> Program Files >> Common Files >> Intuit >> Sync
IntuitSyncManager.exeC: >> Program Files >> Common Files >> Intuit >> Sync
OnlineBackup.exeC: >> Program Files >> QuickBooks Online Backup

4: Testing the Network Connectivity Through a Workstation

To address the Error H202 QuickBooks, you must check the network connectivity. For that, you must try pinging the server from every workstation that is confronting the issue by performing the steps illustrated below.

Phase 1: Enable the Network Discovery On Your Server Computer and any workstations confronting the Error H202 QuickBooks

  • Initiate the process by launching the Start menu on your server computer and the workstations facing Error H202 QuickBooks.
  • After this, include “Network” in the search console and launch the Network and Sharing Center.
  • Then you are supposed to proceed towards the Change advanced Sharing Settings and confirm that the Turn on network discovery is chosen.

Phase 2: Ready to Obtain Your Server Name

  • Begin the procedure by launching the Start menu and opening the Run window on your computer.
  • When you arrive at the Run window, add “CMD” in the search panel to bring up the Command Prompt screen.
  • Now, on the black window that emerges on the screen, insert “ipconfig/all” and press the Enter key to proceed ahead.
  • Then, you will notice the host name in the Windows IP Configuration section. Wherein, you will get the server name listed on the right-side of the screen.
  • Next, what you require is to note down the host name, or copy the same to a Word Document from where you can find them easily.

Phase 3: Return to the Workstation to Verify the server.

  • In the initial stage, bring up the Start menu on your workstation and include Run in the required text field.
  • With this, you will obtain the Run window, wherein you must insert “CMD” in the required search field and then hit the Enter key.
  • Now, when you arrive at the Command Prompt window, you must insert “ping [your server name]” and press the Enter key. While entering the command the users must ensure that the command don’t consist any brackets around the server name.
  • At last, resume performing the same steps for every workstation that is experiencing the QuickBooks Error Code H202. However, if you see the reply for an each packet with no loss, it means that your server is working absolutely fine. On the other side, if you observe the packet loss or the slow reply then it will ask you to stop for a moment.

5: Include Services To Your Windows Admin Group on Your Server Computer

For hosting the QuickBooks data file successfully on the network, you must ensure that you have proper Windows rights to run the QuickBooksDBXX services. However, if you doesn’t provide the admin rights to run the QuickBooksDBXX and QBCFMonitorService on the server computer then use the instructions mentioned below.

Cross-verifying that the Permissions Are Set Accurately

  • In the first place, bring up the Start menu, and from there, jump to the File Explorer.
  • When you are on the File Explorer window, start searching for your QuickBooks data file and then right-click on it to opt for the Properties tab.
  • After that, you are required to pick the Security tab followed by the Advanced option.
  • In the next attempt, you must start looking for the QBDataServiceUserXX and then choose the highlighted Edit tab.
  • You are supposed to set the following settings to Allowed:

Traverse Folder/Execute File- List Folder/Read Data- Read Attributes- Read Extended Attributes- Create Files/Write Data- Create Folders/Append Data- Write Attributes- Write Extended Attributes- Read Permissions

After that, you need to apply the steps instructed below if you observe that the permissions are not set appropriately.

  • In the beginning, move to the company folder and right-click on it to pick the Properties tab.
  • Soon after this, switch to the Security tab > Edit and then start looking for the QBDataServiceUserXX.
  • You are supposed to click the Full Control option and then the Allow tab to proceed ahead.
  • Conclude the process by tapping on the Apply and then the OK tab to bring the changes into effect.

Make the Necessary Modifications With Your Company File’s Folder Permissions

  • In the first place, open up the File Explorer on your computer by hitting the Windows Logo key + E keys together.
  • After that, you are required to go through the following location listed below and right-click on each of them.
    • – C:\Program Data\Intuit\Entitlement Client\v8- C:\Program Data\Intuit\Entitlement Client\v6.0- C:\Program Data\Intuit\Entitlement Client\v5- C:\Program Data\Intuit\Entitlement Client\v3- C:\Program Data\Intuit\Entitlement Client- C:\Program Data\Intuit\QuickBooks Enterprise Solutions X.0 (X = version) or C:\Program Data\Intuit\QuickBooks 20XX (XX = year)
  • – C:\Program Data\COMMON FILES\INTUIT- C:\Program Data\COMMON FILES\INTUIT\QUICKBOOKS- C:\Users\Public\Public Documents\Intuit\QuickBooks\FAMXX (XX = year)- C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files
  • – C:\Users\Public\Public Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks Enterprise Solutions X.0 (X = version) or C:\Users\Public\Public Documents\Intuit\QuickBooks\Sample Company Files\QuickBooks 20XX (XX = year)

You are supposed to perform the instructions below for each of these folders. Besides this, you must keep the thing in your mind that you don’t have each folder as some of them are prescribed below.

  • The users are supposed to right-click on the folder to bring up the Properties tab.
  • After that, you must navigate to the Security tab and then pick the Everyone option followed by Properties and Sharing.
  • Later on, all you require is to choose the Share Add option and browse to the corresponding of QBDataServiceUserXX for the QuickBooks version you are presently working on.
  • Conclude the entire process by setting the permission level of both admin and other users to Full Control, followed by the Share tab.

Concluding This Post!!

With this we come to an end of this post and hope that the solutions described ahead in this post is sufficient enough to deal with the QuickBooks Error H202. So, if you are confronting the issue even after using the above solutions, then try to communicate with our QB experts for immediate resolution.

Frequently Asked Questions (FAQ’s)

Not using QuickBooks Desktop in a multi-user setup or incorrectly configured Windows Firewall settings can cause error code H202 when opening a company file on the network. Additionally, using an outdated version of QuickBooks or Database Server Manager or not having the proper Windows admin permissions can also be responsible for the problem.

QuickBooks Tool Hub is a utility hub for multiple tools that can help you fix such errors. Once installed, you can access and run the QuickBooks File Doctor and QuickBooks Database Server Manager, which can help you resolve error H202, but it is not necessary.

In some cases, you might need to perform other troubleshooting, such as running the QuickBooksDBXX services, configuring Windows Firewall settings, or granting the proper Windows admin permission to resolve the issue.

Yes, except error code H202, you can also encounter related errors such as QuickBooks error H101, QuickBooks error H303, or QuickBooks error H505. Following the same troubleshooting steps for these errors can also help you troubleshoot the error and let you share the company file over the network.

To set up multi-user mode in QuickBooks default so that the company file opens on the network rather than in single-user mode each time, go to File> Open or Restore Company. Then, choose Open a company file>Next. Mark the Open File in multi-user mode box at the bottom of the prompted window.

Each version of QuickBooks Desktop, QuickBooks Desktop Premier, QuickBooks Desktop Pro, and QuickBooks Enterprise Solutions allows multiple users to work simultaneously, but the number of users varies.

QuickBooks Desktop Pro allows only 3users to work together. Meanwhile, in QuickBooks Desktop Premier 5, users can work together in a single company file. For more users, it is recommended to use QuickBooks Enterprise Solutions, as it supports 30 users working together.