In this competitive era, it’s important to stay updated with the latest features and functions of the software. Similarly, it is important for the users to download the latest QuickBooks Desktop payroll updates to get the best out of the payroll software. Unfortunately, users might end up with QuickBooks Error 30159 while installing the latest payroll updates. This issue may arise when you try to include the payroll subscription in the existing payroll plan.
Consequently, the occurrence of QuickBooks Desktop Error 30159 leads to delays in processing the payroll and hampers the ongoing payroll-related tasks. So, you must use the troubleshooting methods explained in this post to fix the issue.
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What exactly do you understand about QuickBooks Error Code 30159?
The QuickBooks Error Code 30159 mainly triggers when the users try to include their previous payroll subscription and fail to do so. In other instances, the error may strike when QuickBooks cannot determine your username. This problem may arise while using the expired QuickBooks or payroll subscription. Upon the arrival of the error, you will notice any one of the following error messages stating:
- “30159 – Unable to load account for PSID null: Entitlement is Enabled, but Entitlement Unit is deactivated.”
- “Can’t verify payroll subscription Error 30159”
Possible Factors That Contribute Towards QuickBooks Payroll Error 30159
Once you understand the actual cause of QuickBooks Payroll Error 30159, it becomes much easier to fix the issue. Below, we have elaborated on all the possible root causes responsible for this error’s occurrence. Let’s review them and get a clear vision of the error.
- Using the misconfigured Employee Identification Number may be a possible reason for the error.
- It could be possible that the QuickBooks Desktop you are presently working on is not compatible with your operating system.
- You might encounter QuickBooks Error 30159 while using an expired payroll subscription, preventing you from getting the latest payroll updates.
- One possible reason for the error is the presence of a damaged QuickBooks Desktop file, paysub.ini.
- In other cases, you may discover that the status of the payroll subscription in the QuickBooks Desktop Service key screen reflects “Invalid Number or EIN.”
- QuickBooks Payroll Error 30159 may sometimes arise when multiple active payroll agreements are used through an inactive Direct Deposit Agreement.
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What are the Symptoms Associated With Error 30159 QuickBooks Desktop?
Users may experience the following signs and symptoms upon the arrival of Error 30159 QuickBooks Desktop. Therefore, to learn about them all, read the following pointers closely.
- The users may observe that their active QuickBooks program starts crashing or freezing frequently.
- You may experience trouble while processing the payroll, which leads to delays in all payroll-related tasks.
- Another possible symptom is that you may discover Error 30159 and the error message continuously flashing on your screen.
- Sometimes, you may observe the sluggish performance of your Windows operating system. Also, you may observe that the Windows began to freeze or crash repeatedly.
- Moreover, this error may also restrain the users from downloading the latest QuickBooks Desktop or payroll updates.
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How Can You Get Rid of Error Code 30159 in QuickBooks Desktop Quickly?
This blog’s section has provided effective solutions to rectify Error Code 30159 in QuickBooks Desktop.
First Solution:- Attaching the Employee Identification Number With Your Data File
Sometimes, users might encounter QuickBooks Error Code 30159 using an inaccurate EIN Number. To rectify the issue, ensure you have added the correct EIN by following the steps below.
- In the first place, sign into QuickBooks using the proper system admin credentials.
- Thereon, go with this “Choose Payroll” option and then the “Use My Existing Payroll Service.”
- It will redirect you to the new window, which will reflect “Account Maintenance” on the screen.
- In the next step, tap the “Add File” option and verify that the radio button is named as “Add EIN Number.”
Note: You must remember that if the radio button is switched off, it states that the user was previously subscribed to “EIN Number” for your company.
5. Now, you must ensure that you have added all the details accurately and then launch the QuickBooks application to see whether the issue is resolved.
Second Solution: Recover Your Computer Back To Its Original Point
- In the beginning, hit the Start menu and navigate to the All Programs option.
- After that, choose the Restore option and launch a new window on your device.
- Go with the Restore My Computer option and move to the next step.
- You are supposed to pick the most recent system restore point and then the Next tab.
- Once you are all sorted, tap the Confirmation window and relaunch your device.
- Thereon, you must download and install the QuickBooks File Repair Tool on your workstation.
- Moving ahead, hit the Scan tab and then the Fix error option.
- Ultimately, restart your device once you are done with the procedure.
Third Solution: Examining the Current Status of QuickBooks Payroll Subscription
Users often encounter Error 30159 in QuickBooks Desktop while accessing an inactive or expired QuickBooks Payroll subscription. Therefore, to check the current status of payroll subscriptions, follow the steps below.
- Launch the QuickBooks application with the My Payroll Service option beneath the Employees tab.
- Afterwards, browse to the Account and Billing Info and insert the correct login details into the respective fields. After adding the login details accurately, tap the Sign In button.
- Select the appropriate method for verifying your identity from the Confirm your account information window.
- Soon after this, it will send you the Confirmation code on your registered mobile number or in the email. Then, hit the Continue button to proceed further.
- You are supposed to mention the 6-digit confirmation code in the Enter Your Confirmation Code window and press the Continue button.
- Now that you have successfully logged into your account check whether the payroll subscription is active. If it’s still not active, follow the instructions as prompted to activate it successfully.
Fourth Solution: Modify and Re-Insert Your Payroll Service Key
Sometimes, users might receive QuickBooks Payroll Error 30159 while including the wrong payroll service key. To fix the issue, they must add the payroll service key again by performing the steps below.
- In the first place, open the QuickBooks application and then navigate to the Employees menu.
- Afterwards, choose the My Payroll Service option and then the Manage Service key.
- Thereon, go to the Account/Billing information and pick your Payroll Service Key. Then, hit the Remove button followed by the Add tab.
- You are supposed to insert the Active Payroll key into the respective text field.
- Ultimately, tap the Finish tab and then the OK button to conclude the entire process.
Fifth Solution: Reassign the QuickBooks PaySub.ini File
By changing the name of the QuickBooks PaySub.ini file, you can tackle certain issues with your payroll subscription.
- Before you make any changes to the file, you must shut down the previously opened QuickBooks application.
- Afterwards, look for the PaySub.INI file from the QuickBooks Installation Directory, which is usually situated in “C: >> Program Files >> Intuit >> QuickBooks [version].”
- Once you get the PaySub.INI file, right-click on it to choose the Rename option. Then, assign a new name, such as “Paysub.ini.old.”
- After changing the file, relaunch the QuickBooks software and whether the issue is fixed.
- Moreover, it’s a good idea to verify whether there are any available payroll updates in QuickBooks to check that the software is up-to-date.
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Here’s How to Cancel QuickBooks Desktop Payroll Subscription Smoothly
Sometimes, users need to cancel their QuickBooks Desktop Payroll Subscription when they no longer want to use it. To accomplish the desired task, you must perform the steps instructed below.
- Before you cancel the QuickBooks Payroll subscription, verify that you have completed and processed your final payroll. Also, confirm that you have printed the required payroll reports smoothly.
- After this, if you have a payroll service where you used to pay or file your taxes on your own, examine whether there are any pending tax deposits. Also, you are supposed to process and then file if there are any pending annual or quarterly forms.
- Now, it’s time to cancel the payroll service according to the edition you are presently using in the steps below.
QuickBooks Online Payroll
- To start the process, navigate to the Settings menu and click the Account and Settings option.
- Afterwards, opt for the Billing & Subscription option to proceed further.
- From the Payroll section, hit the Cancel button and complete all the required details within the Online Cancellation Form to finish the cancelation process.
- After successfully submitting the form, Intuit won’t be able to edit or make any changes to them.
QuickBooks Desktop Payroll Assisted
- Begin the process by logging into the Intuit Account with the proper login details.
- Afterwards, under the Products & Services section, select the Details option beside the status of the payroll service you need to cancel.
- Thereon, choose the Cancel Service button and use the steps given on the screen to cancel the payroll service.
- Consequently, after reviewing your cancellation request, you will receive a confirmation email within 2-3 working days. However, Intuit will send you another email after the cancellation.
QuickBooks Desktop Payroll Enhanced, Standard or Basic
Within the QBDT Payroll Enhanced, Standard, or Basic editions, you have two different ways to cancel the subscription, which are listed below.
Accessing Your Company File
- Primarily, click the Employees drop-down arrow and pick the My Payroll Service > Account/Billing Info.
- You are supposed to log into your Intuit Account with proper sign-in details, and then it will launch the Account Portal page.
- After this, select the Cancel Service option and follow the steps on the screen to cancel your payroll service.
Cancel Using Your Intuit Account
This method is best for the ones who don’t have access to the QuickBooks Desktop Payroll data file.
- Start the process by logging into the Intuit Account with correct sign-in details.
- After this, click the Details button next to the payroll service you want to cancel from the Products & Services section.
- Thereon, select the Cancel Service option and apply the steps given on the screen for the smooth cancellation of the payroll service.
Summarizing The Above!!
Hopefully, we have ensured you can easily resolve QuickBooks Error 30159 by applying the above troubleshooting methods. However, if you still require additional assistance, our QB expert can help resolve all your problems instantly.