Reliable Solutions For Intuit Data Protect Has Stopped Working Error

Accounting

With Intuit Data Protect, businesses don’t have to worry much about losing their crucial business data as it generates online backup efficiently. But imagine how devastating it could be if suddenly Intuit Data Protect Has Stopped Working and you are unable to generate the backup. As a result, it may put your crucial business data at risk, which could cause a severe loss to the organization.

So, if you, too, are confronting the Intuit Data Protect not opening issue and don’t know how to fix it, don’t panic. This guide is equipped with reliable solutions that can help you tackle the issue so that you can resume backing up data efficiently.

Are you unable to generate the backup of the data file because Intuit data protect has stopped working error? Contact us at 844-266-9345, and they will get your issue resolved under the expert’s supervision quickly.  

What Do You Understand by Intuit Data Protect Has Stopped Working Error?

Most often, the users might discover Intuit Data Protect has stopped working errors whenever they attempt to take the online backup of the company file data. Whenever the issue occurs, it restrains the users from generating the backup of the important company file data, which may put your data at risk. However, on the occurrence of this error, you will be presented with the following error message stating: “Intuit Data Protect Backup Failed: Firewall or Connection issue”.

Besides this, we have stated all the instances when the users may confront this issue, which are as follows.

• The IDP might not work for a longer period of time.
• Sometimes, you may discover that the QuickBooks Intuit Data Protect has stopped working.
• The users may observe that IDP may start working automatically.
• In other instances, the IDP icon is not visible on the taskbar.
• The Intuit Data Protect backup you may have scheduled isn’t working appropriately.
• While logging into the IDP, you may encounter certain errors.

Possible Reasons Why QuickBooks Data Protect Has Stopped Working

QuickBooks Data Protect has stopped working, and the issue can be attributed to numerous factors. Therefore, to understand all the possible causes, attentively review the pointers given below.

• If the version of QuickBooks Desktop & Intuit Data Protect you are currently working on is not available, it might be responsible for this issue.
• Another major reason the Intuit Data Protect has stopped working is that you are running the ibuenghost.exe on a Windows server rather than as an admin user.
• Intuit Data Protect may not be included as a trusted website in Internet Explorer.
• In rare instances, it may happen if the Windows Firewall conflicts with Intuit Data Protect and obstructs users’ access to the Internet connection accurately.
• Incorrect settings of Intuit Data Protect could also be responsible for the Intuit Data Protect not working issue.
• If the version of the Microsoft .NET version isn’t installed on your PC, it is either outdated or corrupt, which might create interruptions while backing up with IDP.
• It is possible that the Windows Firewall port is not set properly, which leads to the Intuit Data Protect not working issue.
• Unwanted cache cookies and browsing history in Internet Explorer might prevent users from running the IDP accurately.

Here’s What to Do When Intuit Data Protect Not Working in QuickBooks Desktop

If you are anxiously looking for what to do when Intuit Data Protect not working in QuickBooks Desktop, here are simple ways to deal with this problem. Go through all the resolution methods described below accurately and then use them according to the cause of the issue.

First Solution: Cross-Verifying That IBuEngHost.exe Should be Run as a System User

To run the IDP efficiently on your system, the users must verify that the IBuEngHost.exe file runs as a System user instead of a Windows user. However, to use this method, you must follow the following steps properly.

Steps to Implement to Verify if the file is running as a System user

• Firstly, you must browse to the Windows taskbar, right-click on it, and choose Start Task Manager from the given options.
• After this, navigate to the Details tab and start looking for the file named IBuEngHost.exe. Then, the users must confirm that the User name System is selected and the Status is set to Running.

Here’s what to do when IBuEngHost.exe isn’t running as a System user

• The first and foremost step is to get the latest installer according to your QuickBooks version.
• Afterwards, you must visit the location that carries your installer.
• Once you get the installer, you need to right-click it and tap on the Run As Administrator option.
• Move further with the ongoing process of re-installation of the IBuEngHost.exe.
• After the successful installation, you are required to search for the IBuEngHost.exe file from the taskbar. Here, the users must be very attentive and confirm that the Status is set to Running and the User Name is System.

Second Solution: Get Assistance With Intuit Data Protect Diagnostic Tool

By running the Intuit Data Protect Diagnostic tool, you can easily address the issue of Intuit data protection not working efficiently. The main function of this tool is to investigate the computer memory, disk space, Windows components, and IDP version you are currently using. Also, it helps to examine whether you can link with the server. For the detailed procedure, undertake the steps as follows:

• First, right-click on Intuit Data Protects icon on the desktop and tap the About Intuit Data Protect option. The icon will then be presented with a Padlock sign on the desktop.
• Now, all you need to do is hit the Ctrl and F2 keys together to bring up the Intuit Data Protect Diagnostic tool on the screen.
• Afterwards, the users must pick the highlighted Run Diagnostics option to proceed.
• If the tool finds any issues, it eventually starts displaying an error window on the computer screen. On the following screen, all you need to do is thoroughly review the information regarding how to address the issue. However, if you can’t rectify the issue after multiple attempts, pick the Create Zip File option.

Third Solution: Confirming that Windows Firewall Isn’t Hampering Intuit Data Protect

To run Intuit Data Protect flawlessly on your computer, users must have proper access to the Windows firewall. However, sometimes, if the firewall settings aren’t set up accurately, Intuit Data Protect stops working. Therefore, confirming that some important files must be given access to run properly is necessary to resolve the issue.

Attaching Crucial Files With the Windows Firewall

• Users must first press the Windows logo key and then mention “Firewall” in the search column.
• Consequently, when the Firewall window loads, you must select the Allow an app through Windows Firewall option, followed by Allow another app.
• After this, choose the Browse option and browse to the Program Files (x86) >> Common Files >> Intuit >> Data Protect.
• Following this, you must click the QBIDPservice.exe and then the Open button.
• To proceed to the next step, hit Network Types and ensure that the Private checkbox is selected. Then, click the Add option to continue with the process.
• Now, you need to perform steps 4 and 5 once again for the filesIBuEngHost.exe and IntuitDataProtect.exe. However, if you discover that you receive a message stating that the “files are already available”, it states that you are all set to go.

Including the Intuit Data Protect To The Trusted Sites

The users must confirm that Intuit Data Protect has been added to the trusted website in the Internet Options. Therefore, to accomplish the task, do the following.

• Users must press the Windows logo key and write “Internet Options” within the search console.
• After this, you must choose the highlighted Security > Trusted Sites option.
• Right after that, head to the Sites option and include the following websites. Alternatively, copy and paste or mention them manually. Later, all you need to do is hit the Add option beside every site.
  • backup.com
  • *.intuit.net
  • *.quickbooks.com
  • *.intuit.com
  • workplace.intuit.com
  • *.intuitdataprotect.com
  • emerald.backup.com
• Moving ahead with the process, confirm that the “Require server verification (https:) for all sites in this zone” is unmarked.
• Now that you are done making the necessary changes, click the Close and OK button.
• Furthermore, users must ensure they have opened the Intuit Data Protect certificate site. This will help prevent issues that you may encounter with your backups.
• Finally, you are required to generate the backup of the Intuit Data Protect.

Fourth Solution: Reviewing that the QuickBooks Desktop and Intuit Data Protect Are Updated

Are you still stuck with the Intuit Data Protect not working in QuickBooks Desktop error while scheduling the backup? If so, you must confirm that QuickBooks and IDP are both up-to-date. To do so, follow the steps instructed below closely.

Steps for Installing the Improved Version of Intuit Data Protect

• In the initial phase, the users must navigate to the QuickBooks Help menu and then choose the Update QuickBooks option.
• Soon after this, you must hit the Update Now tab and confirm that the Data Protect option is chosen from the available options.
• Now that you have implemented the above steps, pick the Get Updates option to proceed.
• Furthermore, hit the arrow button from the toolbar to install the downloaded IDP updates.
• To proceed to the next step, right-click the IDP icon and select the highlighted About Intuit Data Protect option.
• Subsequently, pick the Update option, and after completing the steps, hit the OK button.

Instructions For Getting the Most Recent Version of QuickBooks Desktop

Below, we have provided step-by-step instructions on installing the latest version of the QuickBooks Desktop application.

• Before proceeding, users must verify that they installed the updated QBDT. To do so, navigate to the Product Information window and then look at which QB version you are working on. The following are the most improved versions of the QuickBooks Desktop; check them out.
  • QuickBooks 2024 R7_52
  • QuickBooks 2023 R13_30
  • QuickBooks 2022 R16_30
• If you notice that you are using an outdated QuickBooks Desktop version, download the latest version. To do so, select Update Available and then Install Now.
• Next, the users are advised to wait for a while unless they have successfully installed the most improved version of QuickBooks Desktop.

Fifth Solution: Removing the Unwanted Internet Explorer Cache, Temporary Files, and SSL State

• Commence the process by launching the Internet Explorer and then head to the Tools menu > Internet Options.
• Soon after, the users must choose the Tools menu and Internet Options.
• Right after that, navigate to the General tab and then hit the Delete option just beneath the Browsing History section.
• Now that you are all set with the above steps, confirm that you have marked the “Temporary Internet and website files, Cookies and website data, History, Form Data, and InPrivate Filtering” checkbox. Besides this, it’s necessary to confirm that the “Preserve Favorites and website data” checkbox is unmarked.
• Furthermore, choose the highlighted Delete option to remove the items and click the Content tab.
• Conclude the entire process by tapping the Clear SSL State and OK option.

Sixth Solution: Inserting the Windows Firewall Ports Accurately

If all the above methods don’t resolve the issue, try mentioning the Windows firewall ports accurately. To do that, you only need to properly implement the step-by-step instructions outlined below.

• All you need to do is press the Windows logo key and mention Control Panel within the search field.
• As a result, it will eventually open the Control Panel window, where you must tap on the System and Security option. Then, users are required to pick the Windows Firewall option followed by Advanced Settings.
• Subsequently, opt for the Inbound Rules from the left panel of the Advanced Settings window. Later, you must hit the New Rule option

• from the right end of the same window to move ahead.
• Now, the users are supposed to mention the ports accurately, as written below, and then hit the Next button.
  • For the Incoming Port, you need to set it to 80.
  • Conversely, the Outgoing Port must be set to 443, 16841.
• Furthermore, you only need to complete the process by following the instructions on the screen.
• Moving ahead, you must again apply steps 1 to 4 for the Outbound rules.

Summarizing the Above Post!!

Here, we conclude this post. I hope you can now easily generate the backup of the company file data without receiving Intuit data protection, which has stopped working. But, if you still need to resolve the issue, connect with our QB experts at 844-266-9345 and get the right approach to address the issue quickly.