Best Tactics to Fix QuickBooks Error 6123 While Opening the Company File

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QuickBooks Error 6123 Accounting
Jan 16, 2025

Company File is a one-stop destination that carries all the confidential details regarding the company as well as its employees under one roof. But sometimes, while opening, upgrading or restoring company files, users might end up with QuickBooks Error 6123. This issue generally takes place when the data file you are trying to access is completely damaged or corrupt. Unfortunately, this complicated issue might lead to delays in the ongoing business process, which might hamper productivity.

QuickBooks error -6123

In this illustrative post, we have provided you with all the essential details required to overcome the issue.

Wondering how to deal with the complex QuickBooks Error 6123 and regain access to the data file? Directly connect with our QB experts and they will offer you with the best tips to fix the issue in the shortest possible time.

What Forces QuickBooks Error 6123 to Appear on Your Computer Screen?

The users might receive QuickBooks Error 6123 while restoring the backup of the company file. In other instances, it might occur due to plenty of other reasons prescribed below.

  • If you don’t have proper folder permissions, it might prevent users from opening the folder containing the data file. As a result, it might put the ongoing work at a halt, disrupting the workflow.
  • Also, it might arise when you have either changed the location of the company file or the file is stored in an inaccessible location.
  • Moreover, the QuickBooks Company File Error 6123 might occur when your data file is opened in any other computer. As a result, it might create conflicts while opening the file, hampering the entire business process.
  • Not accessing an up-to-date version of the QuickBooks Desktop on your workstation might be responsible for this issue.
  • In other cases, network connectivity also logs the QuickBooks Error Code 6123, preventing you from accessing the company file.
  • In other instances, the issue may arise while trying to open the updated version of the QuickBooks company file on an older version of the Windows operating system.

Warning Signals That Help You Recognize the Arrival of Error 6123 QuickBooks

Early identification of Error 6123 QuickBooks will help prevent it from occurring in the future. Below, we have mentioned some signs and symptoms that will help you recognize the error.

  • You might be struggling really hard while trying to open the company file. There might be the possibility that the file either refused to load or began to freeze or crash frequently.
  • Eventually, this issue often appears while attempting to update QuickBooks Desktop to a newly launched version.
  • When the QuickBooks Error Message 6123 appears on the screen while attempting to access the company file.
  • In other cases, you may see an error message prompting on the computer screen, which might prevent users from accessing a data file.

Essential Points Before Fixing QuickBooks Error 6123, 0

Before you proceed to the troubleshooting part, it is mandatory to understand the basic key factors in your mind.

  • Never miss to establish a backup of the QuickBooks company file to safeguard your data from unauthorized access.
  • Another major factor is that the version of QuickBooks you are using is up-to-date and the QB subscription is valid.
  • Moreover, you must ascertain that the location to store the company file must be easily accessible.
  • You are working on an uninterrupted and uninterrupted network connection.

Simplified and Tested Solutions to Eliminate Error Code 6123, 0 in QuickBooks Desktop

Now that you know all the possible causes and symptoms of Error Code 6123, 0 in QuickBooks Desktop, it’s time to fix it. We have provided you with a list of tried-and-tested solutions that will help you eliminate the issue as soon as possible.

Solution 1: Giving the Proper File Permissions for Uninterrupted Access

  • In the beginning, you must start looking for the data file, which is present in the location “C: >> Users >> Public >> Public Documents >> Intuit >> QuickBooks >> Company File.”
  • Soon after this, when you get your company file, all you require is to right-click on it. From the extended list of options available, browse to the Properties menu.
  • After this, start browsing to the Security tab and then verify that the permissions are properly set to the file.
  • You must browse to the Advanced button once you have accurately gone through the permissions.
  • Thereon, it is necessary to mark the checkbox of “Permission Entries”. As a result, it will eventually reflect all the permissions which is previously set for the users. Later on, go with the Change Permissions tab once you verify the users whom you wish to edit the permissions.
  • Furthermore, you must tap on the user you wish to modify and select the highlighted Change Permissions tab.
  • Next, you will get the pop-up box where you can actually edit the options. Later on, what you require is to click on the ‘Administrators’ user again and also click on the ‘edit’ option.
  • Finally, you must check if you are able to use the company file properly without any issues or not.

Solution Two: Giving A New Name to the Network Data and Transaction Log Files

Usually, the error might occur when the users face difficulty while running the QuickBooks program. So, to get rid of such issue, the common troubleshooting is to allot a new name to the ND and TLG files linked with your company file. This process will also help you eliminate the common errors and will help in regaining connections with the data files.

  • To start with the process, browse to the folder that places your QuickBooks company file. However, the path that carries the file is basically “C: >> Users >> Public >> Public Documents >> Intuit >> QuickBooks >> Company Files.”
  • After this, start hunting for the Network Data and Transaction Log File corresponding to the data file you are confronting the issues with. Herein, you will notice that file name will appear exactly as the name of your data file but is shown with different file extensions i.e, .ND and .TLG.
  • Thereon, you need to change the name of the .ND file and then opt for the Rename option from the extended list.
  • Now, first you need to right-click the ND file and go with the Rename option and insert “.OLD” at the end of the file name.
  • Next, you must implement the same steps with the TLG file also. For that, you need to right-click on it pick the Rename option and include OLD at the end of the file name.
  • When the changes are done, shut down the folder and launch the QuickBooks Desktop again.
  • In the next attempt, you simply have to open the files for which you have modified the names of the ND and TLG files.
  • In the end, you must look at whether the issue still persists and then move to the next solution.

Solution 3: Erase the Special Characters from the Company File Name to Resolve the Issue

Sometimes, the users might report QuickBooks Error Code 6123, 0 when the file they are trying to access contains special characters. Therefore, to resolve the issue, it is mandatory to ensure that the special characters isn’t present in the file name. Do the following to remove the unnecessary characters included in the file name.

  • Primarily, you must exit from the QuickBooks application and then start creating the company file’s backup to begin the process.
  • After this, what you require is to start searching for the data file on your desktop and right-click on it to pick the highlighted Rename option.
  • While changing the name, you must check that it doesn’t have any special characters i.e, “!, @, #, $, %, &, * ,(, ).
  • Thereon, you must save the necessary changes made to the file and shut down the window.
  • Furthermore, you must launch the QuickBooks application. Then, you must hit the “Open or Restore an existing company” option.
  • Next, you must select the rename file and hit the Open tab to proceed.
  • Soon after this, you will spot that the QuickBooks will ask you to update the file name within the database itself.

Solution 4: Start Getting the Most Recently Added QuickBooks Desktop Version

It is important for users to verify that they are working on the mostly recently added version of the QuickBooks Desktop. Otherwise, it might give rise to Error 6123, 0 QuickBooks, which restrains users from opening the file.

  • In the first stage, open the QuickBooks Desktop application and then move to the Help menu > Update QuickBooks Desktop.
  • After this, when you reach the Update QuickBooks window, tap the Update Now tab to move ahead.
  • Later, before moving on to the Get Updates option, ensure that the “Reset Update” checkbox is chosen.
  • With this, it will eventually remove all the past update downloads successfully.
  • Then, when the update is over, relaunch the QuickBooks application. When you try to launch the QuickBooks application, it is necessary to install the updates, so hit the Yes tab.

Solution 5: Solve the Issues Associated with Your Company File Via File Doctor Tool

QuickBooks File Doctor is a renowned tool launched by Intuit to fix issues with company files. You can either download the tool via QuickBooks Tool Hub or directly from Intuit.  

  • When you are on the QuickBooks File Doctor Tool dashboard, simply browse to the Company File Issues menu in the left pane.
  • Immediately after this, move to the Run QuickBooks File Doctor Tool tab to begin the process.
  • Now, to complete the repairing process, you must follow the instructions on the screen.
  • Once you have implemented the steps, use the drop-down arrow to select the company file that is creating issues.
  • Furthermore, head to the Check Your File > Continue option and then mention the user password appropriately.
  • After this, you will notice that the QuickBooks File Doctor Tool will instantly start configuring the issues present in the file. You might have to hold on for a few seconds as the repair may consume some time, depending on the file size.
  • When everything is all set, you must try to launch the QuickBooks Desktop application and then the company file to determine whether there is an issue.

Here’s What to Do When You Get Error 6123, 0 QuickBooks While Restoring Company File

If you are the one who is struggling with Error 6123, 0 QuickBooks while restoring data file then you must implement the following steps.

  • Firstly, you must trace whether your file is available on the network or external storage device. Then, you have to shift the backup file back to your local hard drive. Herein, you must try launching the data file through an online storage folder or a removable drive.
  • Soon after this, to restore the company file from the backup, implement the instructions below.
    • When you are in the QuickBooks application, browse to the File menu > Open or Restore Company.
    • You must opt for the Restore a Backup copy > Next > Local Backup and then move to the next step.
    • Then after that, start looking into your computer for the backup of the data file which you have recently generated. This file will be look similar to “[Your Company name].qbb.
    • Now, you must pick a suitable where you prefer to save the backup of the company file and go with the Open tab.
    • However, to prevent overwriting, try to modify the name of the currently available data file or the backup of the file names.
    • After successfully completing the changes made, hit the Save tab. Then, if you receive messages about overwriting the messages, select the option according to your preference.

Rectify QuickBooks Error 6123, 0 while restoring a backup on a new PC

If you receive QuickBooks Error 6123, 0, while restoring the backup on a new PC, you need to establish a portable company file.

  • Initially, you must open QuickBooks Desktop on the same computer that you use to generate the backup company file.
  • As usual, you must launch the original company file on your desktop.
  • Then, start generating the portable company file on your system with the help of the steps below.
    • First, you must launch the QuickBooks application and then try signing in with the proper administrative rights.
    • When done, roll back to the File menu and then navigate to the Create Copy option.
    • Thirdly, you must move to the Portable Company File and move towards the next step.
    • Now, you must assign a new name to the portable company file and ensure it differs from the remaining one.
    • After successfully making the necessary changes, hit the Save and OK tab.
    • With this, you can now establish a portable company file that you can send online or place on a USB.
  • Next, after you have finished preparing the portable company file, try to launch QuickBooks Desktop on a new PC.
  • Then, you must restore the company file via a portable copy instead of the backup file.
    • First, open the QuickBooks application and browse to the File menu > Open or Restore Company option.
    • In the next stage, you must choose to restore a portable file and then move on to the next stage.
    • Furthermore, you must pick the portable company file and then hit the Open tab to finalize the process.
    • Subsequently, go through the notes on the “Where do you want to restore the file” page and hit the Next tab.
    • Now that you can open the QuickBooks data file, tap the Save button.
    • Finally, when you try accessing the portable company file, you may notice that the QuickBooks application eventually starts re-indexing your data.

Summarizing the Above!!

QucikBooks Error 6123, 0 can be easily fix with the help of solutions given in this post. Thus, it will help you regain access to the company file so that you can work seamlessly. If you are looking for any further assistance, it’s best to connect with our QB professionals and have the issue resolved quickly.